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Event Cancellation Policy for The Vivos Institute®

Thank you for your interest in our programs at The Vivos Institute®. We understand that sometimes circumstances may arise that require you to cancel your participation. Please review our cancellation policy carefully.

Standard Cancellation Policy:

  • 100% Refund: Cancellations received within 61 days or more before the start date of the program will receive a full refund minus a 7% administrative fee.
  • 85% Refund: Cancellations received within 31 to 60 days before the start date of the program will be eligible for an 85% refund of the program fee minus a 7% administrative fee..
  • No Refund: Cancellations received within 30 days of the program start date will not be eligible for a refund.

Please Note: All cancellations are subject to an additional 7% administrative fee, regardless of how far in advance the cancellation is received.

Cancellation Process: All cancellation requests must be submitted in writing via email to ce@thevivosinstitute.com. Please include your full name, contact information, program name, and the reason for cancellation in your email.

Special Events: Please note that this cancellation policy is subject to change for special events. Specific cancellation policies for special events will be communicated at the time of registration and will supersede the standard cancellation policy outlined above.

Refund Processing: Refunds, if applicable, will be processed within 30 days of receiving the cancellation request. Refunds will be issued to the original method of payment used during registration.

Contact Information: If you have any questions or need further assistance regarding our cancellation policy, please contact us at ce@thevivosinstitute.com. We appreciate your understanding and cooperation regarding our cancellation policy. We look forward to serving you at The Vivos Institute® and hope to welcome you to our programs soon. 

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  1. Collection of Personal Data: You understand that in order to process your order effectively, we require certain personal information including but not limited to your name, contact details, shipping address, and payment information.
  2. Purpose of Data Collection: The personal data collected through this order form will solely be used for the purpose of processing and fulfilling your order, as well as communicating with you regarding your order status and related matters.
  3. Data Security: We are committed to safeguarding your personal information and maintaining its confidentiality. We utilize industry-standard security measures to protect your data against unauthorized access, disclosure, alteration, or destruction.
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  5. Data Retention: Your personal data will be retained only for as long as necessary to fulfill the purposes outlined in this disclaimer or as required by applicable laws and regulations.
  6. Consent and Authorization: By submitting this order form, you consent to the collection, processing, and storage of your personal data as described herein.
  7. Data Subject Rights: You have the right to request access to, correction of, or deletion of your personal information held by us. For any inquiries or requests regarding your personal data, please contact us using the provided contact information.
  8. Updates to Disclaimer: We reserve the right to update or modify this disclaimer at any time without prior notice. Any changes will be effective immediately upon posting on our website or notifying you directly.
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If you do not agree with any part of this disclaimer, please refrain from submitting the order form. If you have any questions or concerns regarding the handling of your personal data, please contact us before proceeding with your order.

Event Cancellation Policy for
The Vivos Institute®

Thank you for your interest in our programs at The Vivos Institute®. We understand that sometimes circumstances may arise that require you to cancel your participation. Please review our cancellation policy carefully.

Standard Cancellation Policy:

  • 100% Refund: Cancellations received within 61 days or more before the start date of the program will receive a full refund minus a 7% administrative fee.
  • 85% Refund: Cancellations received within 31 to 60 days before the start date of the program will be eligible for an 85% refund of the program fee minus a 7% administrative fee..
  • No Refund: Cancellations received within 30 days of the program start date will not be eligible for a refund.

Please Note: All cancellations are subject to an additional 7% administrative fee, regardless of how far in advance the cancellation is received.

Cancellation Process: All cancellation requests must be submitted in writing via email to ce@thevivosinstitute.com. Please include your full name, contact information, program name, and the reason for cancellation in your email.

Special Events: Please note that this cancellation policy is subject to change for special events. Specific cancellation policies for special events will be communicated at the time of registration and will supersede the standard cancellation policy outlined above.

Refund Processing: Refunds, if applicable, will be processed within 30 days of receiving the cancellation request. Refunds will be issued to the original method of payment used during registration.

Contact Information: If you have any questions or need further assistance regarding our cancellation policy, please contact us at ce@thevivosinstitute.com. We appreciate your understanding and cooperation regarding our cancellation policy. We look forward to serving you at The Vivos Institute® and hope to welcome you to our programs soon.