Let’s Get Back to Basics
It’s easy to get caught up in how busy we are. While working at a dental office, it seems like it’s suddenly 5:30 and we wonder where the day went. Between a full schedule of patients, phones ringing, insurance issues, stock ordering, lab work, and all the moving parts required to run a practice, it’s easy to get caught up and forget about the patient experience.
Sometimes we have to pause and get back to basics to realign and refocus. While it may seem counterintuitive, it can solve multiple hiccups. For example, if we pause and put ourselves in the patient’s shoes, what do they experience? What do they feel? What do they hear? And most importantly, what do they think when they leave your practice?
It may seem silly, but it never hurts to role play that experience in your office. Pretend to be one of your patients and start by walking into your waiting room. What is the experience you get? Continue through your office as if you were the patient and ask yourself: what do my patients see, hear and experience?
Our patient experience can often be a make-or-break moment on deciding to move forward with treatment. It’s vital to ensure our patients’ experience is as smooth and seamless as possible.
Utilizing the 3 Step Patient Flow in your practice will enhance your patient experience, improve team efficiency, and increase your case starts!
Join us at one of the next Airway Integration Tour dates to learn more.
“I found the Airway Integration Tour very informative. Even after working in dentistry for over 35 years, I am always learning. Today I picked up multiple tips that are new ideas to implement into my practices—everything from education to delivery and acceptance. Overall, Vivos has impacted our practice in many positive ways and also changed many of our patients’ health for the better.”
—Tina Hostetler, RDA for Dr. Mary Isaacs
Charlotte and Philadelphia: we will see you this week!
Up Next: Orange County and Sacramento
You’re Invited! Join Us in the Mile High City!
What: Vivos Institute Grand Opening
When: August 5-7th
Where: The Vivos Institute
7001 Tower Road
Denver, CO 80249
Bring your whole team and come celebrate the Grand Opening of our brand new Vivos Institute in Denver, Colorado!
Use code DENVERVIP to join for free!
What Happens in Vegas…
Can’t make it to our Grand Opening in Denver? No problem! We will meet you in Vegas.
The Breathing Wellness Conference is BACK!
Bigger and better than ever, we’re excited to host this amazing three-day event at Caesar’s Palace.
Book your flights and bring your whole team for a fun-filled getaway on October 20-23!
Agenda and accommodation information coming soon.
Take a Bite out of This!
Do you have any questions or do you ever get stuck while trying to take a construction bite for your Vivos patients?
Then please, join us as the Airway Intelligence team presents helpful tips and tricks on how to best capture this record.